Anytime Astro Elite values and respects the privacy of its users. The privacy policy mentioned below is created to provide you detailed information about the collection, dissemination and usage of your personal data. Our privacy policy applies when you use or visit the Anytime Astro Elite website. All our users, astrologers and visitors will be collectively mentioned as “You” in this privacy policy.
By using this website, you agree with this Privacy Policy. If you do not accept this policy, then you must not use the website or the application.
Anytime Astro Elite provides a guidance platform which allows members to find premium Spiritual and Occult experts online, seek guidance and advice from Astrologers, Psychics, Healers, and Vastu Experts among others. Anytime Astro Elite facilitates one on one communication between the user and the Experts through direct consultation via chat or call, and allows the users to pay for services requested.
INFORMATION WE COLLECTAny personal information you provide to our Experts while you connect with them via chat or call. Please note, that if you do not wish to share such personal information with the Expert, then do not do so.
-When booking a consultationWhen you book a consultation from our platform, we collect additional information such as your name and contact number to facilitate a call between you and the Experts. Although, we request financial information from you such as your card details. However, neither do we collect or have access to any financial details provided by you. This information is directly provided to our third party payment gateways that handle, process and store this information for you to purchase a product from the website or application. Currently, we use Razorpay as our third party payment gateway. Our payment gateways have been audited by a PCI-certified auditor and are PCI-DSS compliant. This is the most stringent level of certification available in the payments industry and thus a high level of payment security is maintained at these gateways. In order to know how Razorpay uses your financial information, you need to check its privacy policy.
Information you provide when you request customer service or support, participate in any promotion or avail any offer and when you subscribe for any updates.
Anytime Astro Elite may collect your browser and other internet usage information when you visit or use our website. This information may include your IP address, operating system, device you use, browser type, types of operating system, browser pages you visit and the time you spend on these pages among others. Non-PII is used to help troubleshoot any user issues.
The information that you share with us is stored on our secure servers in an encrypted format. We do not share this data with anyone else, not even any third-party. The information that we collect from you is used to improve the quality of services provided to you. It is also used to provide you with a response request such as technical support or any other support query, and provide you with information related to marketing and promotions.
We also may use non-PII information and your email to analyze usage, to improve current and future product offerings, and communicate with you about our services comprising order management and billing.
There might be Third-Party links on our website. We do not sell, transfer or trade your information to any third-party. These third-party links or sites have their separate and independent privacy policies. We do not have control over the content and information they provide. Anytime Astro Elite does not hold any responsibility or liability for the activities, privacy policy, content of these third-party sites. You accept and agree that Anytime Astro Elite will not be liable for any loss caused due to your use of these third party sites, their products, services and content.
We do not sell, rent or trade your personal information in any way, except mentioned in this Privacy Policy. We do not reveal the data of your chats, calls or any other transcript other than our service providers and only in accordance with this privacy policy.
We may share your personal information in order to enforce agreements, Privacy Policy and Terms of Use. We may also disclose your information in order to safeguard our rights and property and also the rights and property of any other individual or entity. We may share your information to comply with any legal obligation or even when we believe that disclosure of this information would help us mitigate a liability in a lawsuit. We may share your information to prevent any illegal activities, as well.
We may use and share your non-personal identifiable information to improve the quality of the services we provide and to improve your user experience of the website. We might share your information if extremely necessary to our third-party service providers in order to make certain features and functionality available to you.
We deploy stringent security measures to protect your data against any misuse, alteration and to even prevent its loss. We have deployed the best industry standards to keep your data and information secure. However, there is no guarantee of data transmissions over the internet being absolutely secure. Moreover, all the personal information provided by you along with the chat and call transcripts are stored on highly secure servers.
Cookies are often used as a mechanism by websites to remember activities that a website browser had done in the past; for example, clicking on particular buttons, logging in, or having read pages on the site months or years ago. We use Cookies to provide you with a better user experience when you visit or use our website. Cookies also allow us to save the password, to facilitate easy login every time you access our website. You can manage cookies by changing or activating the settings on your web browser, which would allow you to either accept or refuse the settings of some or all cookies. Please note, if you refuse to accept cookies from our website, you may not be able to use some additional features that the website offers. In fact, some areas of the website may not be accessible at all.
If you engage in any communication on the website or application, you hold complete responsibility for the type of information you furnish. When you have a session with an Expert, it is up to you what kind of information you wish to provide and to what extent. It is solely your decision and if you do not wish to provide certain information, then do not do so. Moreover, apply reasonable judgement in providing any sensitive information, such as financial details, to the Expert. Anytime Astro Elite will not be responsible for how the Expert uses the information shared by you.
You may review any personal information that you have provided us via chat or call. You can contact us at elite@anytimeastro.com. and we will respond to your query within 2-3 business days.
In order to use the Anytime Astro Elite website, you need to be 18 and above. If you are under 18, do not use or access the website as a user as well as an Expert. We do not knowingly collect personal information from children below the age of 18. If you as a parent or guardian are aware that your children have shared or provided any information without your consent, please contact us at elite@anytimeastro.com.
By purchasing services on our website, you agree to pay the full price for the services rendered or products purchased. All in-app purchases are handled through the third-party payment gateways.
On the website, payments for services or products will be managed by Razorpay, a third-party payment gateway.
The payment gateway will collect your information, such as name, address, phone number, email, and card details. Financial details like credit card information are not shared with us.
For managing or disabling in-app purchases, refer to the App Store Provider’s terms and conditions or the help settings of your device. If you are concerned about in-app purchases by a child, consider using parental controls.
Payments are subject to the payment terms and conditions of the App Store Provider platforms. Review their payment policies for additional information.
Although Anytime Astro Elite attempts to provide accurate content, but, it makes no warranty that such content is accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis.
In no event will Anytime Astro Elite be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the app or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, related to this website or any contents of this website or any third-party, even if we are aware of the possibility of such damages.
You agree to indemnify, defend and hold Anytime Astro Elite harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided by the website.
We despise spam. We will never do something that we hate ourselves. Thus, you can be rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.
The above policy is subject to change. We might make changes to this Privacy Policy at our sole discretion. This may occur due to new types of software, changing industry standards, and/or due to regulation/restrictions by international regulatory authorities as they apply. We suggest you keep checking this policy for regular updates and modifications.
If you have any queries regarding our privacy policy or any questions about the practices of the application or website, you can contact us at elite@anytimeastro.com.
+91 9610900800